GDPR/CCPA Rights
Effective Date: July 27, 2025
This page explains your rights under the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA) regarding your personal data on focal.games.
1. Introduction
focal.games is committed to protecting your privacy and ensuring you have control over your personal data. Under GDPR (for EU/UK users) and CCPA (for California residents), you have specific rights regarding your personal information.
This page explains these rights and how to exercise them. We process your data in accordance with our Privacy Policy and applicable data protection laws.
2. Your Rights
You have the following rights regarding your personal data:
- Right of Access: Know what personal data we hold about you
- Right of Rectification: Correct inaccurate or incomplete data
- Right of Erasure: Request deletion of your personal data
- Right of Portability: Receive your data in a portable format
- Right to Object: Object to certain types of processing
- Right to Restriction: Limit how we process your data
- Right to Withdraw Consent: Withdraw consent where applicable
These rights are not absolute and may be subject to certain limitations based on legal requirements.
3. Right of Access
You have the right to know what personal data we hold about you and how we use it. You can request:
- Confirmation that we process your personal data
- Access to your personal data
- Information about the purposes of processing
- Details about data recipients and retention periods
- Information about your rights
We will respond to access requests within one month, though this may be extended in complex cases.
4. Right of Rectification
You have the right to have inaccurate or incomplete personal data corrected. This includes:
- Correcting factual errors in your data
- Updating outdated information
- Completing incomplete data
- Adding supplementary statements
You can update most of your information directly through your account settings on focal.games.
5. Right of Erasure (Right to be Forgotten)
You have the right to request deletion of your personal data in certain circumstances:
- When the data is no longer necessary for the original purpose
- When you withdraw consent and no other legal basis exists
- When you object to processing and no overriding legitimate interests exist
- When the data was processed unlawfully
- When required by legal obligation
Note: We may retain certain data where required by law or for legitimate business purposes.
6. Right of Portability
You have the right to receive your personal data in a structured, commonly used, and machine-readable format. This includes:
- Your account information
- Your game preferences and settings
- Your challenge data and progress
- Your custom challenges and comments
We will provide your data in a standard format (typically JSON or CSV) within one month of your request.
7. Right to Object
You have the right to object to the processing of your personal data in certain circumstances:
- Direct marketing communications
- Processing based on legitimate interests
- Processing for research or statistical purposes
We will stop processing your data unless we can demonstrate compelling legitimate grounds that override your interests.
8. Right to Restriction
You have the right to restrict the processing of your personal data when:
- You contest the accuracy of the data
- The processing is unlawful and you oppose erasure
- We no longer need the data but you require it for legal claims
- You have objected to processing pending verification
When processing is restricted, we will only store the data and process it with your consent or for legal purposes.
9. Automated Decision Making
focal.games does not make automated decisions that significantly affect you without human intervention. However, if such processing occurs, you have the right to:
- Request human review of automated decisions
- Express your point of view
- Contest automated decisions
10. Complaints
If you believe we have not handled your data rights properly, you have the right to lodge a complaint:
- UK Users: Information Commissioner's Office (ICO)
- EU Users: Your local data protection authority
- California Users: California Attorney General
We encourage you to contact us first to resolve any issues before filing a complaint.
11. Contact Us
To exercise any of these rights, please contact us:
Email: privacy@focal.games
Discord: Join our community
We will respond to your request within one month. If we need more time, we will inform you of the reason and the expected timeframe.
For complex requests, we may ask for additional information to verify your identity and ensure the security of your data.