Privacy Policy
Effective Date: July 27, 2025
At focal.games, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our service.
1. Introduction
This Privacy Policy describes how Shellhex Ltd ("we," "us," or "our") collects, uses, and shares your personal information when you use focal.games. By using our service, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
We collect the following types of information:
Personal Information
- Email address (for account creation and communication)
- Username (if provided)
- Game information and preferences
- Challenge completion data
Usage Information
- IP address and location data
- Browser type and version
- Pages visited and time spent
- Error logs and performance data
3. How We Use Information
We use your information to:
- Provide and maintain the focal.games service
- Generate personalized challenges based on your preferences
- Track your progress and achievements
- Send important service updates and notifications
- Improve our service and user experience
- Prevent fraud and ensure security
4. Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:
- With your explicit consent
- To comply with legal obligations
- To protect our rights and safety
- With trusted service providers who assist in operating our service
5. Data Security
We implement appropriate security measures to protect your personal information:
- Encryption of data in transit and at rest
- Regular security assessments
- Access controls and authentication
- Regular backups and disaster recovery
However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
You have the following rights regarding your personal data:
- Access: Request a copy of your personal data
- Correction: Request correction of inaccurate data
- Deletion: Request deletion of your personal data
- Portability: Request transfer of your data
- Objection: Object to processing of your data
- Restriction: Request restriction of processing
To exercise these rights, please contact us using the information provided below.
8. Third-Party Services
We may use third-party services for:
- Payment processing (Patreon, etc.)
- Email delivery
- Analytics and monitoring
- Hosting and infrastructure
These services have their own privacy policies, and we encourage you to review them.
9. Children's Privacy
focal.games is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
10. Changes to Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by:
- Posting the updated policy on this page
- Sending email notifications to registered users
- Displaying a notice on our website
Your continued use of focal.games after changes constitutes acceptance of the updated policy.
11. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
Email: privacy@focal.games
Discord: Join our community
For GDPR-related requests, you may also contact our Data Protection Officer at the same email address.